- Any item which is damaged upon arrival or faulty can be returned free of charge to Maeda Canada up to 30 days after the purchase date, please see link below to complete process.
- If an item does not fit properly it can be returned for an exchange size or refunded, with the shipping expenses being paid for by the customer within 30 business days once all tags are attached (if applicable) and the product is unwashed/unworn and in the original packaging.
- Returned items that are crumpled and not folded correctly, do not have tags or packaging and are covered in pet hair, will be subject to a minimum restocking fee of $15.00. The item will not be accepted as a return if it is in poor condition, mismatched sets, dirty, washed or worn.
- Restocking Fees will not be charged for returns in the original condition.
- If you ship your return back to us before obtaining an RMA# your return will be delayed and may not be processed.
- Exchanges and refunds will not be issues until the item has been received and deemed resalable.
Any further questions on our returns policy can be directed to firstname.lastname@example.org.
To return an item please click here